Centre Services at Erina Fair

Our customer service desk is conveniently located in the Australia Post mall, opposite Rebel, where the friendly staff can assist you with store directions, lost property, equipment hire, gift vouchers and tourist information.

Parents Rooms have been provided for parents and guardians to take care of their children while shopping at the centre. They are located in The Market, near The Atrium Food Court, The Boardwalk, The Fashion Mall and The Corner.

Erina Fair has delivered the first accredited Changing Places facility in a shopping centre on the NSW Central Coast, located in the Coles Precinct. The facility features; height-adjustable adult-sized change table, ceiling hoist (up to 180kg weight limit, own sling required), continence disposal bins, large basin, alert button for emergencies, space for two carers & MLAK key access with automatic door. For any further assistance, please contact our Customer Service Desk on 02 4365 8200.

To ensure your shopping experience is comfortable, Erina Fair offers customers complimentary wheelchair and motorised scooter hire. Contact us on 4365 8200, or visit our Customer Service Desk for assistance with hiring.

Get connected at Erina Fair with our free Wi-Fi service. The free Wi-Fi service is available to customers with compatible smartphones, tablets and laptops. To connect simply select Free Wi-Fi Erina Fair, open a browser on your laptop or mobile device, accept the terms and conditions and click connect.

To ensure a safe and comfortable environment for all our visitors, Erina Fair permits only registered service animals within the centre. We kindly ask that customers do not bring pets or other animals into the centre unless they are certified service animals. This policy is in place to maintain hygiene, safety, and accessibility for everyone.

If you are visiting with a service animal, please ensure:
• The animal is clearly identifiable as a service animal.
• The animal remains under control at all times.
• You are prepared to present documentation if requested by centre management.

We appreciate your understanding and cooperation.